Telecheck

Australian healthcare providers faced challenges in keeping up with changing disaster declarations and telehealth eligibility, as manual checks were time-consuming and prone to errors, potentially affecting patient care and billing compliance. TeleCheck automates this process through real-time monitoring and instant verification, empowering providers to deliver telehealth services confidently when and where they are most needed.

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Overview

TeleCheck is a Medicare compliance intelligence platform for Australian healthcare practitioners that solves the "telehealth eligibility grey area" problem by providing verified, real-time disaster declaration data from DisasterAssist.gov.au. Core Problem It Solves When natural disasters occur in Australia (floods, bushfires, cyclones, storms), Medicare activates special disaster exemptions allowing practitioners to bulk-bill telehealth consultations for affected patients without the usual restrictions. However, practitioners face critical challenges: <ul> <li>Which postcodes are actually eligible? DisasterAssist.gov.au lists disasters by LGA (Local Government Area), not postcode.</li> <li>Is the disaster still active? Some disasters run for years, while others end quickly.</li> <li>Can I safely bill this? Medicare audits are serious - incorrect billing can result in penalties.</li> <li>How many of my patients qualify? Practices need to understand their revenue opportunity.</li> </ul> Patient Eligibility Checker (Your Example) This is the core tool practitioners use during patient consultations: Input: Patient postcode (e.g., 3037) Output: Verified government data showing: <ul> <li>LGA mapping - Converts postcode to LGA (Brimbank, VIC).</li> <li>Disaster status - Active disasters affecting that LGA with government AGRN reference numbers.</li> <li>Medicare eligibility determination - Clear ELIGIBLE/NOT ELIGIBLE status.</li> <li>Clinical documentation template - Copy-paste proforma notes for patient records including assessment date, disaster details, Medicare status, and clinical decision documentation.</li> </ul> Colour-coded risk system: <ul> <li>🟢 GREEN - Disaster started ≤2 years ago (recent, low audit risk).</li> <li>🟠 AMBER - Disaster started >2 years ago but still active (eligible but older, medium risk).</li> <li>🔴 RED - Disaster has ended (NOT eligible, do not bill).</li> </ul> Key

The problem it solves

The Core Problem TeleCheck Solves For Patients: When you live in a disaster-affected area in Australia, Medicare allows you to access telehealth consultations with your regular doctor through bulk-billing - no out-of-pocket costs, no need to travel, same quality care from the safety and comfort of your home. This is especially crucial when roads are flooded, your area is isolated, or you're caring for vulnerable family members during a crisis. The Problem: Neither you nor your doctor can easily determine if your postcode qualifies for this government benefit. The official DisasterAssist.gov.au website lists disasters by Local Government Area (LGA) - terms like "Brimbank Council" or "Shire of Dja Dja Wurrung" - not by the postcodes patients actually use. There's no clear end date listed for many disasters, creating dangerous uncertainty: <ul> <li>For patients: "Can I book a telehealth appointment, or do I need to drive 45 minutes to see my doctor in person?"</li> <li>For doctors: "Can I safely bulk-bill this telehealth consultation, or will Medicare audit me for incorrect billing?"</li> </ul> This vagueness means patients miss out on a valuable government benefit they're entitled to, and doctors avoid offering telehealth services they're legitimately allowed to provide - both lose. Why This Matters: Telehealth is an extraordinary advance in Australian healthcare. When your child has a fever at 7pm, when you're recovering from surgery and can't drive, when you need a mental health check-in but can't take time off work, when your regional town is cut off by floods - telehealth means you still get care. Medicare's disaster exemptions extend this service to more Australians during their most vulnerable moments. Our Government & Health System's Intent: The Australian Government and Medicare actively want to support telehealth access for disaster-affected communities. They want small healthcare practices to thrive by serving their patients remotely. They want patients to receive timely, safe care without unnecessary travel or financial barriers. The disaster exemptions exist because the system recognises telehealth's value - but the data has been trapped in unusable formats. TeleCheck's Value: We convert the government's LGA-based disaster declarations into instant postcode lookups,

Who it's for

General Practitioners, Nurse Practitioners and Midwives in Private Practice. Every single patient in Australia needing access to healthcare.

How it's built

Frontend: <ul> <li>Vite</li> </ul> Backend: <ul> <li>Supabase</li> </ul> Deployment: <ul> <li>Vercel</li> </ul>

Technology & approach

Health SaaS
Established
V1
Live
Supabase
vite
vercel
Subscription
Software API coming next

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